FAQ

When does the Box Office open?

The box office is open one hour before the performance. If you come early for your picnic or to stake out your preferred spot, just check in at the box office once it is staffed.

What is your weather policy?

Sometimes a light rain will break out during a performance. We may continue to play through a light rain, or pause, allow you to seek cover until it blows over and then resume. A downpour or the presence of lightening will cancel a performance. Your ticket will serve as your “raincheck.”

WEATHER CANCELATIONS
Much as we hate to, we must sometimes cancel a performance because of weather. Canceling is a tough decision and we make that decision as close to performance time as possible in the hopes of getting in the evening’s show.

In the event that we cancel a show due to weather prior to performance time you will be notified via email notifications and we also make announcements on our Facebook Page https://www.facebook.com/oakparkfestivaltheatre/

If you have already purchased a ticket and the performance is cancelled, we apologize and ask that bring your ticket or purchase receipt to the box office on another day and it will be honored.

If we are rained out the entire last week of the season or closing night, and you were in attendance, please call 708- 445-4440 and leave a message for our Box Office Manager to discuss the situation.

What are the seating options?

Beautiful Austin Gardens has a lush green lawn and plenty of space. We have accommodated as many as 350 with no worries of crowding or sight lines.

  • We offer plastic chairs for a $2 rental but most patrons prefer to bring their own chairs or blankets along with their picnic hampers. Chairs are not set up in advance except for some group sales.
  • Children (children 12 and under are our guests and do not need a ticket) are encouraged to sit  close to the stage.
  • If you need help placing or setting up you chairs/blanket we will be happy to assist you.

When does the park close?

Austin Gardens is a public park. The gates except the main entrance/box office are closed 45 minutes before the performance.

Are there a lot of insects in the park?

Any outdoor event may have small unwelcome guests. It very much depends on the particular summer. Our last several seasons have been reasonably bug free but we do offer complimentary insect repellant. Citronella candles are also a good idea.

What’s the restroom situation in the park?

There are three indoor restrooms available in Austin Gardens directly behind the stage at the Environmental Education Center Building by our concession area.

May I bring my dog?

YES!  As long as they do not disrupt the performance.  According to Oak Park statute, all dogs must be on a leash of a maximum 8 feet in length.

BOX OFFICE

708-445-4440

PERFORMANCE VENUE

AUSTIN GARDENS
167 Forest Avenue
Oak Park IL 60301
Only 25 minutes from downtown Chicago!

MAIN OFFICE

125 N Marion, Suite 301
Oak Park, IL 60303
708-445-4440

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Oak Park Festival Theatre is a 501(c)3 nonprofit, charitable organization. Donations are tax deductible to the full extent of the law.

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